Licensing / FAQ

Optima Global Investigations is professional Private Investigation agency that assists our clients by helping them reduce exposure to loss. Our mission is to help our clients move forward by providing truth and top-notch results. We are an honest, straightforward agency who maintains the utmost respect for our client’s time and confidentiality. Our goal is to provide the most discreet results in the most timely manner while ensuring 100% client satisfaction.If you need help finding out the truth, if you want to find out if you are being ripped off, if you want to find someone that is missing, call us. Everyone has a different need for a private investigator. Most of the time it is a negative situation. Whether you or your company are being cheated, having something stolen, being treated unfairly, or you are just in a situation where you do not really know what is true, we understand, and we believe we can help you.

Today, in the 21st Century, who do you turn to when the Police can’t or won’t help? Who do you call upon when a family member has been kidnapped? Who can you depend on to recover your missing daughter? Who do you call BEFORE a crime has been committed? Who do you call upon to investigate the death of a loved one in a foreign country? You call on us. You call The Investigators. We’re not the biggest. We’re not based in Beverly Hills, California. Quite simply put, we’re the best at what we do. Whatever the task, whatever the problem, we have a solution for you. Although we won’t break the law for you, we will exhaust every possible resource to accomplish our objective, anywhere in the world. Serious, Professional, and Results Oriented. No case is too big, or too small for us to handle.

We are aware that hiring an Investigative Firm might be a rare occurrence and you might want to gather more information prior to engaging our firm. Know that we are available to discuss your unique situation with you, in a confidential, professional manner. Whether you are a Fortune 100, a Law Firm or individual, we have performed over 1,300 cases in the past decade and are positioned to navigate you through this process.

Below is a list of FAQ’s…

Will my case be handled in a confidential manner?
Is it legal?
How long does it take?
What are your payment terms and methods?
What guarantee is there?
How do you find people?
What information do you need?
How soon can you start?
What hours do you work?
Will my partner find out that I’m checking on them?

Will my case be handled in a confidential manner?
Yes, completely private and confidential.
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Is it legal?
Yes. OGI works 100% under the strict guidelines that govern our industry. We are keenly aware of Federal, State and local laws.
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How long does it take?
Prior to engaging in our services, we will provide a detailed account of what you can expect during your investigation. Our Operatives can be deployed within minutes of the request.
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What are your payment terms and methods?
We request a retainer fee prior to engaging in our services. We request full payment to be received within 30 days after receiving our invoice. We can provide a payment method upon request.
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What guarantee is there?
We normally meet and exceed the written and verbal expectations of our clients. However, it is not possible to guarantee the outcome of any case.
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How do you find people?
We utilize an extensive database to accurately locate people, property and assets. We utilize cutting edge technology and traditional investigative techniques.
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What information do you need?
Please call us.
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How soon can you start?
Upon verbal or written request, we will commence our efforts within 8 hours of receiving the case. If there is a “Rush” request, we can deploy an Operative within a matter of minutes.
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What hours do you work?
We are available at the our number 24/7. Our office hours are M-F 9-4.
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Will my partner find out that I’m checking on them?
We provide a professional and confidential investigation on every case. Our Operatives are highly trained and utilize the latest technology.
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